Although Pool Checkup may not boast decades of combined experience in the swimming pool industry, we view this as a good thing. Pool Checkup was created after we saw a need for professionalism and top quality customer service in an industry that seemed to lag behind what’s expected these days. We’ve experienced what poor customer service and lack of professionalism looks like in the pool industry, as customers, and we promise that will not to be your experience if you choose Pool Checkup! We are here to focus on your pool’s health and your happiness!
While we think the positive customer experience is paramount, we realize that would not be possible without the technical aptitude in the industry as well. That’s why each of the team members have completed CPO certification courses and have several years of experience in the industry.
Our family owned and operated business takes our previous individual experiences as successful business owners and combine our efforts to bring you a company that you can have confidence in when you choose us! Combined, our management is made up of a successful real estate consulting business owner, quality control professional for a large corporation and a retail service business owner, with over 60 years of combined experience in our respective industries.
Pool Checkup exists now, as we strive to provide what we feel will be a much needed fresh take on the pool service industry. We are quick to respond to our existing and potential customers when contacted and we have access to a warehouse of parts and supplies so that our customers aren’t inconvenienced while they wait for routine maintenance or individual repairs to be performed.
Our Company Vision & Mission
Pool Checkup, as a company, places our clients’ needs above all else. As we continue to grow our client list we will maintain our personal assurance to each site. We will continue to build Pool Checkup as a small, family-run operation with our employees and our customers all being part of our family.
At Pool Checkup, our objectives are to provide an exceptional level of service to customers, personal and mutually beneficial partnerships with suppliers, rewarding and satisfying careers for employees and growth of the company while at the same time making a positive impact in our community and city.
What We Do?
Pool Checkup provides pool cleaning, maintenance, repairs and installation of parts. Prior to hiring, each of our technicians is put through an extensive screening and background check, to ensure that only the best people are on our team. After the first step, we put each new technician through our company training process to ensure that they not only meet our high standards, but most importantly yours as our customer! Just like our staff, our vehicles, equipment and technology are top of the line, so that you never have to worry about missed or incomplete service. When you hire Pool Checkup, you can be confident that you’ll have an enjoyable and rewarding customer experience.
We guarantee your satisfaction! If you’re ever not satisfied with our service, we will return to fix the situation at no additional charge. If by some chance you’re still not satisfied, which is unlikely, then we’re prepared to refund your costs, no questions asked. As we mentioned before, our company is founded on ultimate customer experience and satisfaction and we will not stop until we get it right for you!
Why Choose Us Over Our Competition?
Have you ever called for a service and the technician shows up with a messy unmarked vehicle that has trash falling out of it? Have you ever had an experience where a technician has a bad attitude or is rude to you? Have you ever had a technician that acts like he wants to be somewhere else? We know we have! Pool Checkup wants you to have a pool experience that you can enjoy without having to deal with the regular stress of maintaining it yourself.